Logging In:
Before beginning please note:
First Time users:
- You must have an email address entered in FACTS. This is usually done as part of the admissions process. You can only set up a FACTS account based on that email address.
- Access Parents Web.
- Choose the "Create New ParentsWeb Account" link.
- Enter your email address and choose the "Create Account" button.
- Your password information for Parents Web will be emailed to you (check your spam or trash folder if you don't see it).
- You can use the links above for subsequent logins or bookmark the logon page in your browser. Please note that we don't recommend bookmarking any pages past the login page.
Detailed Instructions
Returning Users
- Access Parents Web.
- Enter your username (usually your email address) and your password.
- Select either the Parent, Student, or Staff button.
- Choose the Login button.
Forgotten password?
- Access Parents Web.
- Choose on the "Forgot Username/Password?" link.
- Enter your email address and choose the "Reset Password" button.
Detailed Instructions
Updating Family Information in FACTS
Please note that when updating student information, each student must have a home phone number listed and the home phone number for each student in your family must be the same in order for multi-student tuition discounts to calculate properly. Please enter phone numbers in a 123-456-7890 format.
- Access Parents Web.
- Once logged on to Parents Web, choose on School Information on the left (it may already be open).
- Choose Web Forms.
- Choose on Family Demographic Form in the right pane.
- You should see a "Student Demographic Form" link for each student in your family. Select the link, update any information and choose on the "Save" button at the bottom.
- Choose the "Return to Main Form" button at the top to return to the list of all forms.
- Student medical information, custodial parent information, emergency contact information, and grandparent information can all be updated in the same way.
- Changes made in FACTS are not immediate. They must go through an approval process before the changed information is viewable in FACTS.
Please note:
- If your email address has not been entered into FACTS, you will get an error message. Please use the contact information below and be sure to include your child's name and grade level.
- If FACTS says that your password has been emailed but you do not receive it, please check your junk or spam email folder.
- Lipscomb's district code for FACTS is DLCS-TN.
- Students in grades 5-12 will be able to use their school email address to get their password.
- Your student email address must be activated before logging on to FACTS.
What Can Be Seen in FACTS?
Depending on your student's grade level, you can view various information about your child and their progress.
- Parents of all grades should be able to view student demographic information.
- Pre-K, Kindergarten, and Pre-First parents will not be able to view any grading information.
- First, Second, and Third grade parents are able to view report cards (when available) but not any grading information.
- Fourth through Twelfth grade parents should be able to view all grading information including progress reports, report cards (when available), and daily grades.
- There are times when some items are unavailable for viewing. For instance, viewing of schedules is usually turned off during the summer.
Other problems?
- To see schedules, choose Student Information then Schedules. Select the desired child from the tabs and then choose View Schedule. This will probably work better from a computer rather than a phone.
